Lola Blankets Reviews

I placed my order over two weeks ago and I've received no processing or shipping notifications. My messages, emails, and voicemail asking about the status of my order have gone unanswered. I used to buy from Lola on a monthly basis (non-subscription) since their wipes are the only wipes I found that don't irritate me and they used to be consistent, but they sent me a different item for my last order and now they're not sending me anything at all. And it seems I'm not the only customer experiencing this lately. I will request a chargeback from my bank and search elsewhere.

UPDATE: I have just received correspondence from the customer service team that several customers were impacted by a systems integration error, and I will being receiving a refund and a free expedited shipment of my item.

Ordered a one time purchase in early August. I received a confirmation of my order and waited for it to process and ship. 3 weeks later and the order is still sitting in processing. I've gotten multiple communications that encouraged me to buy more but why on earth would I buy more when I can't get my first order? I sent a request to the customer service a week ago and still haven't heard back. I will not be moving forward with any additional purchases or subscription services from this company.

I decided to try Lola tampons and pads since they are organic and can be delivered straight to me. God this has been nothing but a headache since day one. So first when I created my account, I got the verification email and verified the account. Then suddenly it wouldn’t let me sign back in. I tried resetting my password and that wouldn’t work so I created another account using a different email address. I placed an order for their pads and subscribed to their “Lola+” subscription. I never once received a shipping confirmation, and the account I was signed in under didn’t show an active subscription or any pending orders. Upon reaching out to their customer service team (which you can only do my email btw. And you have to submit your info and wait on THEM to contact you) I was met with no response from them. I finally took it upon myself to google their email and email them DIRECTLY and I was informed that the order was placed under the first account I created (which I find odd seeing as how I couldn’t even get signed back into it) and that the “package had already shipped”. The label wasn’t even created until the following Monday, and I reached out to customer service twice before that without hearing back from them. I had to email them myself (after sending in two contact requests already) and I still didn’t hear anything back until the following day. I had also decided to try their tampons (which are sold at Walmart for almost $3 cheaper than if you order them off the Lola website) only to find them COMING APART INSIDE OF ME. What kind of tampon doesn’t use some kind of protective lining or barrier to prevent chunks of cotton from being left behind?? After these issues I requested a refund for the pads I ordered (I refuse to use a product from a company that is knowingly selling their products even though they are not safe and have had MULTIPLE customers tell them so) and a refund for the subscription that I will not be using (because who in their right mind wants to support a company that’s so shady with their products AND prices). They are refusing to refund me my money for the pads I ordered (I even offered to return the entire package unopened still sealed with their factory’s tape) and refusing to refund my money for their subscription. I’m sorry, but if I were you, I would stay far far away from Lola products. Not only are their tampons dangerous, but they’re ripping you off if you use their subscription service. God I wish I had looked at the reviews for these people before I ever started this journey

These are by far the worst tampons I’ve ever used. They do not absorb anything. I use 10-15 tampons a day and almost leak through all
of them because they don’t absorb anything. The applicator is horrible as well. They are difficult and uncomfortable to put in. They are also difficult and uncomfortable to remove because the string is extremely thin. These tampons are almost dangerous to use.. I would not recommend. Biggest waste of my money.

I purchased Cleaning Wipes and Anti-Itch Wipes.I trusted your company when it stated the products are Hypoallergenic for sensitive skin. Your products have two forms of honey suckle extract. I only one product and will never open the Anti-Itch wipes. You should return my money. I’ve only had the products 07/22/2022. How can you ask someone to write a useful review? Ok, please stop telling lies to sale your products. It’s no for sensitive skin. Not! GYN approved. Take the honeysuckle extract out. You mean we’ll but you fail. I understand why you only advertise online. Try samples at doctors office. Keep a customer to help you out with bettering ALL products. God bless in the future.

I have a subscription for over a year now and I’ve never received my last month box even though I was charged for it. I sent 3 emails to their customer support and never heard back. After a phone call to their customer support I’ve received a free box.

Went to The Lola this am. Made a reservation for brunch today, it was so Loud, we couldn’t even hear each other!! Service was horrible, no ice, no knives! When we finally got our food it was Luke warm!! I will never revisit again, especially when there is any kind of event, you pay $15 for parking but it comes off your check. I wouldn’t recommend this place!!

At first I LOVED LOLA. Not any more. Ib used them 3 times now. Ib was extremity pleased. But now, i went to change one and it came apart. Left a bunch of cotton behind. I'm very unhappy about this. This could be very dangerous. I first thought..." finally!! A good tampon that isn't cheap trash" now, I'm not so sure. I'm not going to be using them anymore.

This is a scam, I bought a product one time and did not sign up for any subcription service. They then proceeded to hit me with monthly recurring charges without my knowledge or consent. When I went to the website to try and sort it out, there was no phone number to call or anyone to contact to resolve this issue so I had to spend a bunch of time on the phone with my credit card company getting this resolved, BUYER BEWARE AND AVOID AT ALL COSTS

They shed or pull like a cotton ball when trying to change the tampon. The string is so thin that it feels like it’s going to break. Yesterday morning a huge piece of cotton ripped off and stayed in me resulting in a visit to the dr. Definitely do not recommend. I have 2 boxes full left, one is super and one is regular. Both can go to the trash. I’ve never been terrified of a tampon.